Hinkle Insurance Agency is an independent, family-run insurance agency that has served Lancaster, PA and surrounding communities since 1976. We help individuals, families, and businesses protect what matters most through personal, business, and life insurance solutions. As an independent agency, we can work with multiple insurance carriers and focus on finding the right blend of coverage, price, and service for each client rather than taking a one-size-fits-all approach.
What makes Hinkle unique is a combination of a 50-year local history and a close-knit, nine-person team. The agency is second-generation owned with three generations committed to the business, and our culture is built around genuine relationships, trusted guidance, education, and treating clients like people.
Together, the team supports clients across personal, commercial, and life insurance needs. Leadership helps guide the agency and its long-term direction; producers and service staff work directly with clients on coverage, questions, changes, and day-to-day needs; the marketing team helps communicate the agency’s personality and community presence; and office support helps keep the operation organized and responsive. Because we are a small team, people regularly work across roles and help one another so clients can receive efficient and effective answers to solutions without delay.
Insurance can be complicated, stressful, and time-sensitive, so communication matters. Everyone brings different strengths to the table, but nobody operates on an island. We step in for each other, share information, and work together to get problems solved as quickly as possible.
We also want this to feel like a real, human place to work and do business. Insurance knowledge and experience matter, but so do personality, humor, community involvement, and being willing to pick up the phone and have an actual conversation. That combination allows us to provide knowledgeable insurance guidance while still delivering the personal, small-town service Hinkle Insurance has been known for over the past 50 years.
In Their Own Words
In the photo: Back Row: Becky Goodman, Zach Miller, Erica Hannan, Andrew Porter, Marlo Dentici Front Row: Molly Miller, Karyn Miller, Luke Mosch, Stacie Young
“My role makes a difference by” … helping our personal and commercial clients understand the coverage options that they have available to them.
-Becky Goodman
“One thing I love about working here is”… my co-workers. They make this a great place to work!
-Stacie Young
“One thing that keeps me motivated is”… insurance can feel confusing and insurance agents often seem unrelatable. I’m part of a team that actively works to debunk these myths by making your coverages understandable and our relationships feel neighborly and natural.
-Andrew Porter
“One accomplishment I’m most proud of is”… earning my CISR designation this year, which gives me expert insight and lets me help our clients more effectively.
-Molly Miller
“What makes our team special is”… everyone on the team genuinely wants to do the best thing for our clients. We do not just sell policies; we take time to advise and educate. Our emphasis is on understanding and informed decision making. Everyone seems to enjoy working here, which makes for a great client experience.
-Luke Mosch
“I am proud of the work we do because”… we truly are here to help people. Help bring an understanding of insurance and help them when they have something big like a claim or something small like a question. So much of what we do is assisting our clients with whatever they need, not just selling them policies.
-Karyn Miller
“Working in Lancaster County means”… the world to us. Helping the very community where we put down roots is something we are both proud of and passionate about.
-Zach Miller
“One thing that keeps me motivated is”… my role in making a difference through my thorough and methodical work style.
-Erica Hannan
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