Meet The Team - Lancaster Chamber of Commerce

Meet The Team

We are a team dedicated to the prosperity of Lancaster County through business and community success. We are committed to a culture of service, maximizing connections to accelerate growth, approaching community challenges with a solution-focused mindset, and leading opportunities on behalf of the business community.

Heather Valudes
President & CEO

Phone: (717) 696-6255

Heather Valudes became the President & CEO of The Lancaster Chamber at the end of June 2022.  Heather recently served as the Vice President of the Lancaster Chamber.  She joined the Chamber in 2011 as the Advocacy Director with a focus on government affairs and community impact. Since that time, she has continued to advance that work while also leading events and programs strategy and engaging in the overall operations and strategic direction of the organization.

Katharine DeSantis
Public Policy Coordinator

Phone: (717) 696-3531

Katharine builds, implements, and manages all aspects of the government affairs program of the Lancaster Chamber, inclusive of a pro-business agenda, policy research, grassroots efforts, managing issues committees, working with elected officials, and coordinating educational opportunities, while representing the interests of the business community at the federal, state, and local levels.

Membership Team

Tom Wallace
Director of Business Development

Phone: (717) 696-6235

Tom is responsible for leading the strategic vision of business development and member relationship activities of the organization. He is also responsible for managing the Chamber’s Value Add and Ambassador programs.

Penny Brady
Business Development Manager

Phone: (717) 696-6213

As our business development manager, Penny is responsible for identifying strategic opportunities, cultivating relationships, and driving Membership growth. She collaborates with all our teams to develop and implement effective business strategies that deliver exceptional value and service to all Lancaster Chamber Members, Non-members, & businesses in the community.

Events & Programs Team

Molly Crouser
Director of Events & Partnerships

Phone: (717) 696-6246

In this role, Molly is responsible for the Chamber’s signature events like State of the County and Annual Dinner, as well as collaborating on events, programs, and initiatives that support the strategic direction of the organization. Molly is also responsible for the development and sales of sponsorships and representing and building relationships with strategic community partners. Molly cohosts the “What’s on Tap, Lancaster!” podcast.

Ashley Glensor
Workforce & Education Initiatives Manager

Phone: (717) 696-6240

Abby Williams
Programs & Events Coordinator

Phone: (717) 696-6247

Abby executes on the Chamber’s networking events like monthly mixers and Get Connected programs, our breadth of professional development opportunities, Industry Tours, and leads planning on our signature event, Leadercast. Abby also plays a vital support role in the planning and execution of the Chamber’s other yearly signature events like State of the County, Economic Forecast Breakfast, and Annual Dinner. Additionally, Abby uses her administrative expertise to coordinate administrative components for senior leadership.

Maya Fenner
Education Initiatives Coordinator

Phone: (717) 239-6963

As the Education Initiatives Coordinator, you manage elements of the business/education programming, including the logistics for the Chamber’s Discovering Paths career exploration and readiness programming as well as outreach and coordination of the Inspire Lancaster work-based learning database. Your role includes attending relevant K-12 opportunities to promote the Chamber’s business/education programming and to represent Inspire Lancaster. 

Finance & Data Team

Julie Houck
Director of Finance

Phone: (717) 696-6244

As Finance Director, Julie oversees the fiscal operations of the Chamber, including the Foundation and Biz-Corp with value-adds – this allows the team to track the strategic initiatives of the organization to allow the Chamber to better serve the needs of the business community.

Laurel Riehl
Data & Verification Specialist

Phone: (717) 799-5331

Laurel manages the Chamber’s database software, ensuring the accuracy of data in the Chamber’s database, maintaining functionality of the software, and assisting with utilizing the data, which is vital to the success of Chamber membership, initiatives, and projects.

Communications & Marketing Team

Justin Johnson
Director of Marketing & Communications

Phone: (717) 696-6236

Justin develops and implements a comprehensive communications and marketing strategy for the organization, focuses on storytelling to illustrate the Chamber’s mission and strategic priorities, and refines and implements the Chamber brand to ensure cohesion across all communications and marketing efforts.

Jared Spackman
Marketing & Communications Specialist

Phone: (717) 696-6249

Jared supports the Marketing and Communications department promoting the work of the Lancaster Chamber through graphic design and visual communications. Jared is responsible for designing impactful marketing materials, creating visually engaging content for digital and print platforms, and collaborating with cross-functional teams to ensure brand consistency.

Aliyah Mengel
Social Media Coordinator


Aliyah is responsible for managing and curating content across all of Lancaster Chamber’s social platforms, engaging with our community, and implementing strategies to grow our social media presence.

Operations Team

Yolanda Brown
Director of Human Resources & Facilities Operations

Phone: (717) 397-1836

In this dual role, Yolanda’s responsibilities include managing the employee life cycle for all team members, creating & implementing HR policies, fostering organizational culture, and overseeing facilities management. This encompasses budgeting, building system maintenance, safety, and compliance, ensuring a well-maintained building that aligns with organizational goals.

Krista Sultzbach
Customer & Operations Support Specialist

Phone: (717) 397-3531

Krista is responsible for delivering superior customer service to Chamber members, the business community, and internal staff. As the primary point of contact, she assists members, visitors, and callers. Additionally, Krista provides logistical support to the Programs & Events team and efficiently manages all meeting room reservations and rentals at the Chamber.

David Marrero
Facilities Manager

Phone: (717) 696-6252

As the Facilities Manager, David supports all internal operations of the Lancaster Chamber including but not limited to assisting with the preparation and mailing of Chamber publications and direct mail pieces; providing ancillary support to the staff to help them accomplish their scope of work; and maintaining the appearance and readiness of the facility for internal and external users.


Belen Troncelliti
Workforce Strategies Intern

Phone: (717) 397-3531

In her role as Workforce Strategies intern, Belen will help advance the Chamber’s initiative by providing research, organizing information, and creating a thorough tool that helps connect students, in K-12 schools, to information on career opportunities that exist across Lancaster County, and the potential pathways to get to those careers.

Alex Swan
Data Management Intern

Phone: (717) 397-3531

As a Data Management Intern, Alex will be responsible for administering, tracking data for the analyzing and preparing the results of the 2024 Wage and Benefits Survey.

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