How to Communicate with Diplomacy, Tact and Credibility - AMA
Jul 18, 2019 09:00AM to Jul 18, 2019 04:30PM
Lancaster Chamber, 115 E King St, Lancaster, PA 17602
Registration or event questions? Contact email@example.com.
On July 18-19, American Management Association will offer this workshop right here in Lancaster!
How well you communicate can make or break your professional image. It directly influences how others view your work and performance—as well as your prospects for career advancement and mobility. Unfortunately, being diplomatic, tactful and credible doesn’t always come naturally to people. Even when it does, such communication can easily be derailed by emotions and conflicts. To be a communicator who is skilled in all three areas, it takes awareness, training and the know-how to apply proven techniques to all kinds of situations.
Through this engaging workshop you’ll learn how to choose and use the most appropriate words and emotional tone for every business interaction. You will gain insights into your communication style and the styles of others, while building skills to clearly and effectively receive and transmit information, ideas, thoughts, feelings and needs.